Questions from real pet households.

Voffi is a shared care organizer for routines, meals, medication, health records, walks, photos, documents, and the people who help. It gives a household one current view of what is due and what has already happened.

No. Voffi supports dogs, cats, birds, fish and aquariums, reptiles, small mammals, amphibians, invertebrates, and custom pet types. Care actions can vary by species. A tank check is not presented as a walk.

Voffi is preparing for iPhone first. The exact iOS version and compatible devices will be listed on the App Store page at launch. No Android release has been announced.

Some previously loaded information may remain available from local cache, and certain actions may wait to sync. Account changes, live sharing, new downloads, uploads, and fresh server data require a connection. Do not assume an unsynced safety-critical action reached another person.

Yes. Voffi is designed for multi-pet, multi-member households. The free tier is currently designed for one pet and one member; additional capacity is expected through Voffi Pro. Final limits and prices will be shown before purchase.

A household member has ongoing access according to their role. A caregiver uses a scoped, time-limited pass for selected pets, responsibilities, instructions, and dates. Voffi is not a sitter marketplace and does not vet, employ, insure, or supervise caregivers.

The household owner chooses the pets, care categories, instructions, and access dates. A pass can include sensitive practical information, so owners should share only what the caregiver genuinely needs and revoke an exposed or no-longer-needed pass.

Ask the household owner to confirm the pass is active, unexpired, and assigned to you. Treat the code like a password: do not post it, include it in screenshots, or send it to support unless a secure method is specifically provided.

No. Location is used when you choose a feature that needs it, such as recording or sharing a walk. Background location can continue while an active walk is underway. Stop the walk when finished and review device permissions at any time.

Depending on the features used, a walk can include route coordinates, time, distance, pace, elevation, location accuracy data, potty events, photos, notes, and participating member and pet identifiers. Read the Privacy Policy location section before using live sharing.

Phone location estimates can vary, especially around tall buildings, tree cover, or weak reception. Keep location access enabled while recording a walk and review the summary when you finish.

When enabled, authorized viewers can receive updates for the active session. Access is temporary and should only be shared with people you trust. Live sharing is not an emergency tracking service and can be delayed by network, device, or service conditions.

No. Voffi organizes records and observations. It does not diagnose, prescribe, calculate a safe dose, or replace professional veterinary care. Contact a qualified veterinarian or local emergency provider for medical decisions or urgent concerns.

Use Voffi as a supporting tool, not the only safety system. Notifications can be delayed or hidden by device settings, battery state, network availability, focus modes, or service disruption. Confirm critical care directly.

Current price, billing period, trial information, renewal terms, and included features will be shown before an App Store purchase. Apple manages App Store billing. Website copy is not a purchase offer and no store link is live yet.

The app is expected to include Restore Purchases for eligible App Store purchases. Apple manages cancellation and refund eligibility. Deleting a Voffi account does not itself cancel an Apple subscription; manage that separately in Apple’s subscription settings.

Voffi is designed not to delete existing care data merely because a subscription ends. Capacity or premium actions may be limited, while stored records remain governed by the account, deletion, and retention terms in the Privacy Policy.

No. Voffi does not display third-party advertising at launch, and the current website does not run advertising trackers. If that changes, Voffi will update its notices and provide any consent or opt-out controls required by law before enabling advertising.

Authorized household members can see information allowed by their role; caregivers see the scope of an active pass. Service providers process limited information to operate Voffi. Optional public features, such as eligible leaderboards, require their own controls. Review access whenever household membership changes.

Many profile and care fields can be edited in the app. Until a self-service export is available, send an access, portability, or correction request to privacy@voffiapp.com. Availability and format depend on the request and applicable law.

Follow the current account deletion instructions and email privacy@voffiapp.com from the address used for your account. The authenticated in-app cloud deletion service is not currently deployed and verified, so email is the current complete request path. An in-app error, deleting the app, or removing only the sign-in identity is not confirmation that associated cloud data was erased.

Potentially. Pet names, care reminders, medication details, or live activity information can appear on the lock screen, widgets, or other OS surfaces depending on your settings. Use notification preview controls when other people may access the device.

No Android release has been announced. Voffi is currently focused on iPhone; check the launch status for confirmed availability.