Verified email is the current complete deletion path. The authenticated in-app cloud deletion service is not currently deployed and verified. Email from the address used for your account so Appsique can identify the account, review shared-household effects, and confirm the result.
Records reviewed for deletion
Subject to verification, shared ownership, technical feasibility, legal obligations, and the exceptions below, a complete request is intended to review:
| Area | Examples | Deletion review |
|---|
| Account and identity | Firebase authentication identity, email, provider identifiers, display information, account settings | Delete or disconnect where the operator controls the record |
| Households and care | Memberships, pet profiles, routines, activity, meals, health records, photos, documents, notes | Delete personal copies or evaluate shared ownership and continued household need |
| Location and walks | Completed routes, live-walk session data, events, photos, summaries, participant links | Delete eligible cloud records and associated stored route files |
| Caregiver and invitations | Passes, claimed access, scope, instructions, invite delivery details, activity and audit records | Revoke access and delete or retain only what is required for security/shared history |
| Public and community data | Leaderboard entries, profile previews, reports, moderation state | Remove or de-identify eligible public-facing records |
| Devices and notifications | Push tokens, device registration, notification state, app-session technical data | Revoke or delete where controlled by Voffi |
| Purchases and vendors | RevenueCat customer mapping, entitlement state, App Store transaction references | Disconnect or request vendor deletion where applicable; Apple keeps its own records |
| Support, security, and legal | Support messages, fraud/security records, consent or contract evidence | Delete when no longer needed or retain narrowly where law or security requires |
Shared households need a scope decision
Deleting one member is different from deleting a household. Pet records, care history, documents, and actions can be jointly used by other authorized people. Voffi may remove your identity or replace attribution with a neutral label while preserving a record another member legitimately needs. A household owner may need to transfer ownership, remove other members, or confirm household deletion.
A request does not authorize Voffi to erase another person’s independently controlled account, App Store purchase record, support correspondence, or data they exported outside Voffi.
Caregiver, invitation, and live access
Deletion review should revoke active caregiver passes, household invitations, live-walk viewer grants, public visibility, and device notification registrations associated with the departing account. Short-lived access data may already have expired, but deletion is not inferred from expiry alone.
What may remain
Voffi may keep a narrow record when necessary to complete deletion, satisfy tax/accounting or consumer-law duties, resolve disputes, protect security, prevent fraud or abuse, enforce agreements, or preserve another household member’s legitimate shared record. Backups may retain encrypted copies until their normal overwrite cycle; restored data should remain subject to the deletion state.
The Privacy Policy retention schedule explains the applicable periods and criteria. Appsique aims to remove covered active-system data within 30 days after a verified request and targets deletion or irreversible expiry of provider backups within 90 days after removal from active systems. The backup target remains subject to provider-configuration verification, legal holds, and any longer period required by law.
Copies on your devices
Cloud deletion does not automatically erase screenshots, exported documents, files saved by another household member, Apple backups, notification history, or copies outside Voffi’s control. After Appsique confirms the cloud request is complete, sign out where possible and remove Voffi from devices you no longer use to clear local app data under the device’s control.
Subscriptions and purchases
Deleting a Voffi account does not cancel an App Store subscription. Manage cancellation separately through Apple. Apple and payment providers may keep transaction, tax, fraud-prevention, or refund records under their own policies and legal duties. You can also manage apps using Sign in with Apple through Apple Account settings.
Current request status
Use verified email for the complete request.The authenticated in-app cloud deletion service is not currently deployed and verified. Email
privacy@voffiapp.com from the address used for your account. An in-app error, removing the app, signing out, or deleting only a sign-in identity is not confirmation that associated cloud data was erased. Apple subscriptions must still be canceled separately.
Email privacy@voffiapp.com. State the privacy right or decision you want reviewed. Appsique honors any applicable appeal, authorized-agent, regulator-complaint, and alternative-verification rights provided by law.
Updated July 23, 2026Current deletion processEnglish
